Shipping, Returns & Refund
Please Allow 7-10 days for your order to be customized and 2-4 business days for delivery.
We try to deliver all products within the scheduled time which is written on all product description.
We ship world wide.
Our policy lasts 30 days. If it’s a designer mistake we can offer store credit or exchange for a bigger size. We do not refund. All sales are final. If you’re worried about size send complete measurements before ordering. In some cases we can offer exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, message us on Facebook or at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.